Draft for client approval

What we collect and why.

IronClad Equipment Centre collects only what it needs to answer your inquiry about a unit. This page lists exactly what that is, where it goes and how to have it removed. It describes the site as it is built today.

When you send us an inquiry

A form on a unit page, the contact page, or a lender or fleet-owner intake records:

  • Your name, phone number, email address and company, where you fill them in.
  • Your message, and any timeline or interest you pick from the form.
  • Which unit or units you were asking about, by stock number.
  • The page address you were on, and the date and time.
  • Your browser's user-agent string, the line every browser sends identifying itself and your operating system. We keep it to tell a real inquiry from an automated one.

A lender or fleet-owner intake also records the organisation you name and the list of assets you describe. Photos you attach to an intake are not uploaded by the website; they stay on your device until you attach them to an email yourself.

When you tap Call or Email

We record that the tap happened, which unit it was on and which channel you chose, so we know which listings are generating calls. The tap itself carries no name, number or address, those reach us only through the call or email you then send.

Analytics

The site uses Vercel Web Analytics. It sets no cookies, does not follow you to other sites, and does not record your screen or your session. It counts page views, and for button events it receives only stock numbers, category names and channel names. Names, phone numbers, email addresses, messages and company names are stripped in the browser before anything is sent, by a rule in the code rather than by policy.

If your browser sends Do Not Track or Global Privacy Control, analytics is switched off entirely for you, no event is recorded and no request is made.

Kept in your browser only

Two things are stored on your own device and never sent to us: your theme and display preferences, and a copy of anything you submit through this site, kept locally until it reaches us. Clearing this site's data in your browser removes both.

Where it is stored and who sees it

Inquiries, units and photos are held in a database and file store operated by Supabase Inc. The website itself is hosted by Vercel Inc., which also provides the analytics described above. Depending on the regions those services run in, your information may be stored or processed outside Canada and be subject to the laws of that country.

Only IronClad staff signed in to the internal console can read inquiries. That is enforced by access rules in the database itself, not only by hiding a page: an unauthenticated request for the inquiry table is refused.

How long we keep it

Twenty-four months from your last contact with us, unless you ask us to delete it sooner.

Seeing or deleting what we hold

Email info@ironcladequipment.ca with the phone number or email address you used. We will tell you what we hold, or delete it and confirm when it is done.

Marketing

We reply to inquiries. We do not add you to a mailing list from an inquiry, and there is no newsletter on this site. If that ever changes we will ask for your consent first, in the form, and you will be able to withdraw it at any time.

We do not sell your data

We never sell or rent your information, and we do not share it with advertisers or data brokers.